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*** Please note that the last dates for Christmas Delivery is Sunday 20th December. Orders placed after the 24th December will be despatched in the new year. ***
- Standard delivery is £3.70 for all orders under £50.00 in value. Orders in excess of £50.00 are delivered free of charge.
- We aim to despatch all orders within 3 working days, although sometimes it can take a little longer during our busiest times. However, we do usually get the order out next day!
- Depending on the size of your parcel, we use either Royal Mail for smaller packages or Yodel for larger parcels.
- We currently only despatch to addresses within the UK.
- If for any reason you are unhappy with your purchases, we will be happy to offer a refund or exchange. The goods should be returned to us within 28 days of despatch and in their original packaging. Should you wish to arrange a return, please contact us.
- In the unusual circumstance that you receive faulty goods, please contact us as soon as possible. We may ask for you to return the goods to us and we will process a full refund, including the cost of returning the item to us as soon as we receive the item to our warehouse. Alternatively, should you require a replacement, we will despatch one as a matter of priority.
- If for any reason you wish to cancel your order, please let us know as soon as possible by emailing firstname.lastname@example.org. If you change your mind after receiving the goods, you must contact us within 7 working days of receiving your order and return the goods to us in their original condition. We will process a refund once we have received the goods back to our warehouse. For cancellations, we regret we cannot refund the cost of returning the goods to us.
Really Good Ltd.
Old Mast House, The Square,
Abingdon, Oxon, OX14 5AR
Tel: 01235 537888
Fax: 01235 537779